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FAULTS

Swimii offers a 15 days manufacturer's warranty on all our products. These terms honor issues caused by manufacturing defects only and not those caused by unintended use or normal wear and tear past the length of this warranty. To obtain a replacement or a refund for a faulty product, please fill out the faulty form for assessment by our customer service team.

CHANGE OF MIND ‎

We accept change of mind returns within 15 days of receipt if the item has not been opened from its sealed bag or damaged. Please fill out the form to request a return. A return label will be issued by our customer service team. And once the item is received back to our warehouse, a refund will be processed to the account the item was purchased from, less a restocking fee of $5 and all shipping costs.